Tatsuuma-Honke Brewing Company, Ltd. (hereafter, "THB") places the highest priority on the appropriate handling and safe protection of our customers' personal information, so to that end, we are working to protect customer information with the following initiatives as our basic policy.
The personal information as specified by THB refers to information collected from customers that can be used to specify individuals, including their names, addresses, telephone numbers, and so on.
THB may use information in questionnaires, prizes, product sales, or the distribution of direct mailing and email magazines within the scope of the purposes of use in order to provide better service. Personal information shall be collected using appropriate and fair methods. There will be no improper acquisition or collection of information.
THB may use the personal information of our customers for the following purposes. There shall be no use by THB of the personal information of our customers for any other purposes.
THB shall not provide customer information to third parties, with the exception of the following situations. Note that when information is provided, a memorandum will be signed by the supplied party on the handling of personal information following confirmation that sufficient safeguards for personal information are in place, and appropriate monitoring measures will be taken.
As well as ensuring compliance with all related laws and other standards, THB will enact strict measures to prevent improper access, loss, destruction, alteration, or leakage of personal information, based on monitoring by the person in charge of managing personal information collected from customers. In addition, THB will work to ensure appropriate management and storage as it improves said measures in order to maintain accuracy in customer information.
Any customer wishing to query the details of their own personal information for purposes such as disclosure, addition, correction, deletion or other purposes or to lodge a complaint is requested to contact us at the number shown below. Following confirmation of identity, we shall respond promptly within reasonable limits. Note that THB may need to confirm the name, contact details, and other details of the customer in order to confirm their identity before we can respond to their request.
Information on access to this Website is collected as access history in the THB web server, and used for analysis and statistics regarding how this Website is used. However, if deemed necessary in particular for reasons such as improper access, the access history may be checked. In addition, the access history may be disclosed on request for provision or query based in law received from a public authority such as the courts or the police.
* The access history on its own does not include any personal identifying information.
Tatsuuma-Honke Brewing Company, Ltd.
Customer Relations Office TEL：0798-32-2727 (9:00–17:00 only on weekdays)